Responsibilities:
-Prepare and develop various reports for the collections department accurately and on time, analyse and present to management team
-Plan and implement strategies to improve the efficiency of collection management
-Develop incentive schemes to boost productivity and motivate employee
-Conduct a strategic staffing analysis and develop a workforce plan
Qualifications:
-Bachelor and/or Master's degree in Statistics, Computer Science, -------Information Technology, MIS, or any related fields
-At least 7 years experience in strategy from Finance Industry and Call center would be an advantage
-Strong analytical and presentation skills
-Good personality, human relations, positive attitude towards team work, active, self-motivated and service-minded
-Proficiency in MS PowerPoint, MS Excel, MS Access SQL, PL/SQL and Transact-SQL
-Excellent command in English
